Hotlines
Clearing
T +49 341 24680-444
clearing@ecc.de
Customer Connectivity
T +49 341 2156-466
technology@eex.com
Market Data Services
Information Services
T +49 341 2156-288
datasource@eex-group.com
Transparency Services
T: +49 341 2156 233
support@eex-transparency.com
Reporting Services
T: + 49 341 2156-380
reporting-services@eex.com
Market Operations
Derivatives Market
T +49 341 2156-222*
trading@eex.com
Auction Hotlines EPEX SPOT (incl. Intraday auctions)
T +49 341 3396 8071 (DE)*
T +33 1 73 03 96 10 (FR)*
T +31 20 305 4042 (NL)*
T +44 207 220 3444 (UK)*
powerspot@epexspot.com
Intraday Continuous Hotlines EPEX SPOT:
T +49 341 3396 8072 (DE)*
T +33 1 73 03 77 00 (FR)*
T +31 20 305 50 79 (NL)*
T +44 207 220 3444 (UK)*
powerspot@epexspot.com
Natural Gas Market
T + 33 1 73 03 96 24*
gas@powernext.com
Trade cancellation numbers
In case of trade cancellation, please call the below mentioned numbers within 5 minutes for derivatives and 10 minutes for gas spot.
Power Derivatives Market
T +49 341 2156-222*
trading@eex.com
Natural Gas Market
T + 33 1 73 03 96 24
gas@powernext.com
Market Operations - Power Markets
T +33 1 73 03 96 10 (Paris)
powerspot@epexspot.com
Intraday Market Power (EPEX SPOT)
T +49 341 2156-234 (Leipzig)
T +33 1 73 03 77 00 (Paris)
Derivatives Market
T +49 341 2156-222*
Market Operations - Environmental Markets
Derivatives Market
T +49 341 2156-222*
trading@eex.com
Market Operations - Natural Gas
Natural Gas Market
T + 33 1 73 03 96 24*
gas@powernext.com
Hotlines
Market Operations - Global Commodities
Derivatives Market
T +49 341 2156-222*
trading@eex.com
Market Surveillance
T +49 341 2156-560
surveillance@eex.com
Membership Services
Customer Care (EEX & ECC Customer Support)
T +33 1 70 36 33 42
membership@eex.com
Member Readiness- Exchange Membership Services (EEX - Technical requests)
T +49 341 24680-261
membership@eex.com
Member Readiness- Exchange Membership Services (EPEX Spot)
T +49 341 24680-261
membership@epexspot.com
Member Readiness – ECC Membership Services
T +49 341 24680-261
memberreadiness@ecc.de
Member Readiness – Customer Due Diligence and KYC
T +49 341 24680-261
memberreadiness@ecc.de
Public Relations
T +49 341 2156-300
presse@eex.com
Registries
Guarantee of Origin (Admission & Operations)
T +33 1 73 03 96 28 (recorded line)
go-elec@powernext.com
Capacity Registry Operations for RTE
T +33 1 70 36 17 20
support@rega-rte.fr
Certificats d’économies d’énergie
+33 1 73 03 96 26
cee-support@powernext.com
NEHS
T +49 69 211 15 566
nehs-admission@eex.com
Sales
Leipzig
T +49 341 2156-555
sales@eex.com
London
T +44 207 862 7555
sales@eex.com
Training
T +49 341 2156-248
training@eex.com
Please find below an overview of EEX contacts.
Team
Accounting, Billing & Tax
Agricultural Commodities
Sascha Siegel
Head of Agricultural Commodities
- Leipzig
- +49 341 2156-272
- sascha.siegel@eex.com
- Agricultural Commodities
- Germany
Boards & Committees
Boards & Committees
Team
- Leipzig
- +49 341 2156-0
- boards_and_committees@eex.com
- Boards & Committees
- Germany
Business Development Gas & Sustainability Markets
Daniel Fichtner
Head of Business Development - Gas
- Paris
- daniel.fichtner@eex.com
- +49 341 2 46 80-5 54
- Business Development Gas & Sustainability Markets
- France
Aude Filippi
Director Business Development Gas & Sustainability Markets
- Paris
- +33 173 03 76 87
- a.filippi@powernext.com
- Business Development Gas & Sustainability Markets
- France
Communications & Marketing
Controlling
Executive Board
Peter Reitz
Chief Executive Officer
- Leipzig
- +49 341 2156-0
- peter.reitz@eex.com
- Executive Board
- Germany
Heike Berger
Executive Assistant to the Chief Executive Officer
- Leipzig
- +49 341 2156-102
- heike.berger@eex.com
- Executive Board
- Germany
Steffen Köhler
Chief Operating Officer Managing Director Exchange
- Leipzig
- +49 341 2156-0
- steffen.koehler@eex.com
- Executive Board
- Germany
Anja Voigt
Executive Assistant to the Chief Operating Officer
- Leipzig
- +49 341 2156-122
- anja.ullrich@eex.com
- Executive Board
- Germany
Anja Kießling
Chief Financial Officer
- Leipzig
- +49 341 2156-0
- anja.kiessling@eex.com
- Executive Board
- Germany
Jana Böttcher
Executive Assistant to the Chief Financial Officer
- Leipzig
- +49 341 2156 - 105
- Jana.Boettcher@eex.com
- Executive Board
- Germany
Jens Rick
Chief Information Officer
- Leipzig
- +49 341 2156-0
- jens.rick@eex.com
- Executive Board
- Germany
Stefanie Hörning
Executive Assistant to the Chief Information Officer
- Leipzig
- +49 341 2156-181
- stefanie.hoerning@eex.com
- Executive Board
- Germany
Facility Management & Office Procurement
Facility Management & Office Procurement
Team
- Leipzig
- +49 341 2156-0
- reception@eex.com
- Facility Management & Office Procurement
- Germany
Gas & Registries Operations - Customer Care
Alexandra Philippe
Head of Customer Care
- Paris
- +33 1 73 03 76 88
- a.philippe@powernext.com
- Gas & Registries Operations - Customer Care
Yoanna Ducheva
Customer Care Officer - Exchange
- Paris
- +33 1 73 03 76 67
- y.ducheva@powernext.com
- Gas & Registries Operations - Customer Care
Emilie Guibé
Customer Care Officer - Registries
- Paris
- +33 1 73 03 76 75
- e.guibe@powernext.com
- Gas & Registries Operations - Customer Care
Elodie Isse
Customer Care Officer – Registries
- Paris
- +33 1 73 03 76 73
- e.isse@powernext.com
- Gas & Registries Operations - Customer Care
Anibal Juarez
Customer Care Officer – Exchange
- Paris
- +33 01 73 03 76 80
- anibal.jose.juarez.reyes@eex.com
- Gas & Registries Operations - Customer Care
Giacomo Sandrini
Customer Care Officer - Exchange
- Paris
- +33 1 73 03 76 37
- g.sandrini@powernext.com
- Gas & Registries Operations - Customer Care
Human Resources
Markus Vorbeck
Director Group Human Resources
- Leipzig
- +49 341 2156-378
- markus.vorbeck@eex.com
- Human Resources
- Germany
Nadin Eckhardt
Recruitment Specialist
- Leipzig
- +49 341 2156 173
- nadin.eckhardt@eex.com
- Human Resources
- Germany
Kristin Rammler
Recruitment Specialist
- Leipzig
- +49 341 2156 488
- kristin.rammler@eex.com
- Human Resources
Michael Schur
Recruitment Specialist
- Leipzig
- +49 341 2156-195
- michael.schur@eex.com
- Human Resources
- Germany
IncubEx
Richard Wilson
MD and Head of Sales Europe | INCUBEX
- +44 7957 765 324 (R. Wilson) +44 20 3965 2000 (IncubEx)
- Richard.wilson@theincubex.com
- IncubEx
- United Kingdom
Sam Johnson-Hill
Executive Director | INCUBEX
Rebecca Eaton
Sales Analyst | INCUBEX
- +44 (0) 20 3965 2003
- rebecca.eaton@theincubex.com
- IncubEx
- United Kingdom
Louise Croucher
Executive Director | INCUBEX
- +44 (0) 20 3965 2004
- louise.croucher@theincubex.com
- IncubEx
- United Kingdom
Legal
Market Data Services - Data Sales and Customer Care
Market Data Services - Data Sales and Customer Care
Team
- Leipzig
- +49 341 2156-288
- datasource@eex-group.com
- Market Data Services - Data Sales and Customer Care
- Germany
Market Data Services - Transparency Services
Market Data Services - Transparency Services
Team
- Leipzig
- +49 341 2156-233
- support@eex-transparency.com
- Market Data Services - Transparency Services
- Germany
Market Operations
Wolfgang Treber
Director Market Operations
- Leipzig
- Director Market Operations
- wolfgang.treber@eex.com
- Market Operations
- Germany
René Kozlowski
Expert Market Operator
- Leipzig
- +49 341 2156-317
- rene.kozlowski@eex.com
- Market Operations
- Germany
Sandra Naumann
Senior Market Operator
- Leipzig
- +49 341 2156-349
- sandra.naumann@eex.com
- Market Operations
- Germany
Market Operations - Developed Power Markets & Global Commodities
Andrea Friedrich
Head of Developed Power Markets & Global Commodities
- Leipzig
- +49 341 2156-306*
- andrea.friedrich@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Sebastian Flegel
Expert Market Operator
- Leipzig
- +49 341 2156-328*
- sebastian.flegel@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Enrico Görtz
Market Operator
- Leipzig
- +49 341 2156-572*
- enrico.goertz@eex.com
- Market Operations - Developed Power Markets & Global Commodities
Richard Handschuh
Market Operator
- +49 341 2156-150*
- richard.handschuh@eex.com
- Market Operations - Developed Power Markets & Global Commodities
Lidia Hoffmann
Senior Market Operator
- Leipzig
- +49 341 2156-318*
- lidia.hoffmann@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Florian Mättig
Market Operator
- Leipzig
- +49 341 2156-297*
- florian.maettig@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Kristin Mühne
Market Operator
- Leipzig
- +49 341 2156-261*
- kristin.muehne@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Stefanie Schramme-Niemann
Market Operator
- Leipzig
- +49 341 2156-546
- stefanie.schramme-niemann@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Anja Schulz
Senior Market Operator
- Leipzig
- +49 341 2156-332*
- anja.schulz@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Matthias Taubert
Expert Market Operations
- Leipzig
- +49 341 2156-326*
- matthias.taubert@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Phil Wetzel
Market Operator
- Leipzig
- +49 341 2156-346*
- phil.wetzel@eex.com
- Market Operations - Developed Power Markets & Global Commodities
- Germany
Market Operations - Environmental & Emerging Power Markets
Nico Wölfer
Head of Environmental & Emerging Power Markets
- Leipzig
- +49 341 2156-302*
- nico.woelfer@eex.com
- Market Operations - Environmental & Emerging Power Markets
- Germany
Merit Binder
Senior Market Operator
- Leipzig
- +49 341 2156-363*
- merit.binder@eex.com
- Market Operations - Environmental & Emerging Power Markets
- Germany
Christian Plum
Senior Market Operator
- +49 341 2156-415
- christian.plum@eex.com
- Market Operations - Environmental & Emerging Power Markets
Simon Schäfer
Senior Market Operator
- +49 341 2156-592
- simon.schaefer@eex.com
- Market Operations - Environmental & Emerging Power Markets
Dirk Seidl
Senior Market Operator
- Leipzig
- +49 341 2156-336*
- dirk.seidl@eex.com
- Market Operations - Environmental & Emerging Power Markets
- Germany
Simon Daniell Albrecht
Market Operator
- Leipzig
- +49 341 2156-292
- simon.daniell.albrecht@eex.com
- Market Operations - Environmental & Emerging Power Markets
- Germany
Valerija Gottselig
Market Operator
- Leipzig
- +49 341 2156-345*
- valerija.gottselig@eex.com
- Market Operations - Environmental & Emerging Power Markets
Emily Niebuhr
Market Operator
- Leipzig
- +49 341 2156-156
- emily.niebuhr@eex.com
- Market Operations - Environmental & Emerging Power Markets
Alexander Pliquett
Market Operator
- Leipzig
- alexander.pliquett@eex.com
- Market Operations - Environmental & Emerging Power Markets
Jannis Schoppen
Market Operator
- Leipzig
- +49 341 2156-469
- jannis.schoppen@eex.com
- Market Operations - Environmental & Emerging Power Markets
Othniel Ubam
Market Operator
- +49 341 2156-477
- othniel.ubam@eex.com
- Market Operations - Environmental & Emerging Power Markets
Daryn Yeltay
Market Operator
- Leipzig
- +49 341 2156-359
- daryn.yeltay@eex.com
- Market Operations - Environmental & Emerging Power Markets
Market Operations - Gas & Registries Operations
Johannes Amlung
Market Operator Mid-Office
- +33 1 73 03 96 77
- j.amlung@powernext.com
- Market Operations - Gas & Registries Operations
Lucie Chen
Senior Market Operator
- +33 1 73 03 76 14
- l.chen@powernext.com
- Market Operations - Gas & Registries Operations
Victor La Cognata
Senior Market Operator
- +33 1 73 03 76 11
- v.lacognata@powernext.com
- Market Operations - Gas & Registries Operations
Xavier Denis
Senior Market Operator
- +33 1 73 03 76 15
- x.denis@powernext.com
- Market Operations - Gas & Registries Operations
Georges Grilo
Market Operator
- +33 1 73 03 76 17
- g.grilo@powernext.com
- Market Operations - Gas & Registries Operations
Market Operations Mid-Office
Thomas Bergerhoff
Head of Market Operations Mid-Office
- Leipzig
- +49 341 2156-324
- thomas.bergerhoff@eex.com
- Market Operations Mid-Office
- Germany
Alexander Martin Brang
Market Operator Mid-Office
- Leipzig
- +49 151 18671990
- alexander.martin.brang@eex.com
- Market Operations Mid-Office
- Germany
Marie-Therese Kapphahn
Senior Market Operator Mid-Office
- Leipzig
- +49 341 2156-329
- marie-therese.kapphahn@eex.com
- Market Operations Mid-Office
- Germany
Jens Kresse
Senior Market Operator Mid-Office
- Leipzig
- 49 341 2156-308
- jens.kresse@eex.com
- Market Operations Mid-Office
- Germany
Michael Schmieg
Senior Market Operator Mid-Office
- Leipzig
- +49 341 2156-338
- michael.schmieg@eex.com
- Market Operations Mid-Office
- Germany
Katja Eisenach
Market Operator Mid-Office
- Leipzig
- +49 341 24680-291
- katja.eisenach@eex.com
- Market Operations Mid-Office
- Germany
Daniel Stefanik
Market Operator Mid-Office
- Leipzig
- +49 341 2156-508
- daniel.stefanik@eex.com
- Market Operations Mid-Office
- Germany
Political & Regulatory Affairs
Anje Stiers
Head of EU Representative Office
- Brussels
- +32 2 627 1932
- anje.stiers@eex.com
- Political & Regulatory Affairs
- Belgium
Daniel Wragge
Director Political & Regulatory Affairs
- Brussels
- +49 341 2156-204
- daniel.wragge@eex.com
- Political & Regulatory Affairs
- Belgium
Robert Gersdorf
Expert Political & Regulatory Affairs
- Berlin | Leipzig
- +49 30 59004-241
- robert.gersdorf@eex.com
- Political & Regulatory Affairs
- Germany
Ellen De Vocht
Senior Political & Regulatory Affairs Officer
- Brussels
- +49 174 3141-475
- ellen.devocht@eex.com
- Political & Regulatory Affairs
- Belgium
Stefan Kowanda
Expert Political & Regulatory Affairs Officer
- Leipzig
- +49 341 2156-416
- stefan.kowanda@eex.com
- Political & Regulatory Affairs
- Germany
Tammo Schwier
Political & Regulatory Affairs Officer
- Berlin
- +49 341 2156-573
- tammo.schwier@eex.com
- Political & Regulatory Affairs
- Germany
Projects & Change Management
Projects & Change Management
Team
- Leipzig
- +49 341 2156-0
- ppm@eex-group.com
- Projects & Change Management
- Germany
Reporting Services
Reporting Services
Reporting Services
- Leipzig
- +49 341 2156-380
- Reporting-services@eex.com
- Reporting Services
- Germany
Sales
Chicago
David Ritchie
- Chicago
- 1 (312) 320-3394
- david.ritchie@ext.eex.com
- Sales
- United States of America
Sales Belgrade (PXE - Power Exchange Central Europe)
Rade Baždar
Sales Manager South-Eastern Europe | PXE
- Belgrade
- +381 63 273 515
- bazdar@pxe.cz
- Sales Belgrade (PXE - Power Exchange Central Europe)
Sales Chicago
David Ritchie
External Consultant | Sales US Markets
- Chicago
- 1 (312) 320-3394
- david.ritchie@ext.eex.com
- Sales Chicago
- United States of America
Sales Copenhagen
Anders Juul Cassoe
Senior Sales Manager
- Copenhagen
- +45 3145 1165
- anders.cassoe@eex.com
- Sales Copenhagen
- Denmark
Sales Leipzig
Norbert Anhalt
Head of Sales Germany
- Leipzig
- +49 341 2156-247
- norbert.anhalt@eex.com
- Sales Leipzig
- Germany
Maria Ziesche
Head of Sales Environmentals
- Leipzig
- +49 341 2156-314
- maria.ziesche@eex.com
- Sales Leipzig
- Germany
Tim Greenwood
Director Sales and Managing Director Exchange
- Leipzig
- +49 341 2156-212
- tim.greenwood@eex.com
- Sales Leipzig
- Germany
Susann Just-Marx
Head of Sales Clearing, Training & Education
- Leipzig
- +49 341 2156-394
- clearingsales@eex.com
- Sales Leipzig
- Germany
Tanja Listner
Senior Sales Manager Environmental Products
- Leipzig
- +49 341 2156-396
- tanja.listner@eex.com
- Sales Leipzig
- Germany
Tobias Lucht
Senior Sales Manager
- Leipzig
- +49 341 2156 - 215
- tobias.lucht@eex.com
- Sales Leipzig
- Germany
Johanna Hoffmann
Sales Manager
- Leipzig
- +49 341 2156-1 94
- johanna.hoffmann@eex.com
- Sales Leipzig
- Germany
Roman Zyuzev
Senior Sales Manager
- Leipzig
- +49 341 2156-211
- roman.zyuzev@eex.com
- Sales Leipzig
- Germany
Sales London
Nicky Chalkley
Head of Sales Clearing
- London
- +44 207 862 7570
- nicky.chalkley@eex.com
- Sales London
- United Kingdom
Marianne Hocking
Senior Sales Manager
- London
- +44 207 862 7564
- marianne.hocking@eex.com
- Sales London
- United Kingdom
Kahn Kennedy-Smith
Senior Sales Manager for Broker relations
- London
- +447557741859
- kahn.kennedy-smith@eex.com
- Sales London
- United Kingdom
Kingsley Kennedy-Smith
Senior Key Account Manager Gas
- London
- +44 207 862 7346
- kingsley.kennedy-smith@eex.com
- Sales London
- United Kingdom
Alan Lun
Senior Account Manager ISV
- London
- +44 207 862 7563
- alan.lun@eex.com
- Sales London
- United Kingdom
Chris Macaree
Head of Sales Power Derivatives UK
- London
- +44 207 862 7562
- chris.macaree@eex.com
- Sales London
- United Kingdom
Dan Willis
Account Manager ISV
- London
- +44 (0)20 7862 7008
- dan.willis@eex.com
- Sales London
- United Kingdom
Holly Wood
Clearing Sales Manager
- London
- +44 207 862 7556
- holly.wood@eex.com
- Sales London
- United Kingdom
Sales Madrid
Alvaro Reyes Diaz
Senior Sales Manager
- Madrid
- +34 91 414 7807
- alvaro.reyesdiaz@eex.com
- Sales Madrid
- Spain
Flavia Garcia Travadela
Sales Manager
- Madrid
- +34 91 414 7806
- flavia.travadela@eex.com
- Sales Madrid
- Spain
Carlos Miguel Urro
Senior Sales Manager
- Madrid
- +34 91 414 7808
- carlos.urro@eex.com
- Sales Madrid
- Spain
Sales Milano
Roberta Carinelli
Senior Sales Manager Southern Europe
- Milano
- +39 0200700157
- roberta.carinelli@eex.com
- Sales Milano
- Italy
Claudia Gerotto
Head of Sales Global Commodities
- Milano
- +49 341 2156448
- claudia.gerotto@eex.com
- Sales Milano
- Italy
Maurizio Mappelli
Head of Sales Southern Europe
- Milano
- +39 0200700158
- maurizio.mappelli@eex.com
- Sales Milano
- Italy
Giuseppe Vallefuoco
Senior Sales Manager Southern Europe
- Milano
- +39 0200700159
- Giuseppe.Vallefuoco@eex.com
- Sales Milano
- Italy
Sales Paris
Jamel Hadaoui
Senior Key Account Manager for Natural Gas
- Paris
- +33 173 03 76 09
- j.hadaoui@powernext.com
- Sales Paris
- France
Ruben Mamou
Expert Sales & Natural Gas Team Coordinator
- Paris
- 0033623402069
- r.mamou@powernext.com
- Sales Paris
- France
Sophie Asseo Mouquet
Senior Key Account Manager for Natural Gas
- Paris
- +33 173 03 76 04
- s.asseomouquet@powernext.com
- Sales Paris
- France
Sales Prague (PXE - Power Exchange Central Europe)
Dina Lašová
Head of Sales and Customer Relations | PXE
- Prague
- +420 739 501 024
- lasova@pxe.cz
- Sales Prague (PXE - Power Exchange Central Europe)
- Czech Republic
Lukáš Melichar
Power Sales / Market Operation | PXE
- Prague
- +420 221 832 208
- melichar@pxe.cz
- Sales Prague (PXE - Power Exchange Central Europe)
- Czech Republic
Tomáš Otáhal
Gas Sales / Market Operations | PXE
- Prague
- +420 221 832 102
- otahal@pxe.cz
- Sales Prague (PXE - Power Exchange Central Europe)
- Czech Republic
Sales Tokyo
Bob Takai
External Consultant | Sales Japanese Markets
- Tokyo
- +81-90-8440-0106
- bob.takai@ext.eex.com
- Sales Tokyo
Sales Vienna (CEGH - Central European Gas Hub)
Levente Lukács
Key Account Manager
- Vienna
- +43 664 612 1526
- levente.lukács@cegh.at
- Sales Vienna (CEGH - Central European Gas Hub)
- Austria
Orsolya Schüszler
Key Account Manager
- Vienna
- +43 664 856 7327
- orsolya.schueszler@cegh.at
- Sales Vienna (CEGH - Central European Gas Hub)
- Austria
Sales Warsaw (PXE - Power Exchange Central Europe)
Zuzanna Barzcyk
Sales Manager Poland | PXE
- Warsaw
- +48 722 220 873
- Barczyk@pxe.cz
- Sales Warsaw (PXE - Power Exchange Central Europe)
- Poland