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    Recorded Lines

    *Please note: The lines marked with an asterisk (*) are being recorded. Please write an e-mail to trading@eex.com in case you do not wish to be recorded. Further details can be found in the Privacy Policy.

    Hotlines

    T +49 341 24680-444
    clearing@ecc.de

    T  +49 341 2156-466
    technology@eex.com

    Information Services
    T +49 341 2156-288
    datasource@eex-group.com

    Transparency Services
    T: +49 341 2156 233
    support@eex-transparency.com

    Reporting Services
    T: + 49 341 2156-380
    reporting-services@eex.com

    Derivatives Market
    T +49 341 2156-222*
    trading@eex.com

    Auction Hotlines EPEX SPOT (incl. Intraday auctions)
    T +49 341 3396 8071 (DE)*
    T +33 1 73 03 96 10 (FR)*
    T +31 20 305 4042 (NL)*
    T +44 207 220 3444 (UK)*
    powerspot@epexspot.com

    Intraday Continuous Hotlines EPEX SPOT:
    T +49 341 3396 8072 (DE)*
    T +33 1 73 03 77 00 (FR)*
    T +31 20 305 50 79 (NL)*
    T +44 207 220 3444 (UK)*
    powerspot@epexspot.com

    Natural Gas Market
    T + 33 1 73 03 96 24*
    gas@powernext.com

    In case of trade cancellation, please call the below mentioned numbers within 5 minutes for derivatives and 10 minutes for gas spot.

    Power Derivatives Market
    T +49 341 2156-222*
    trading@eex.com

    Natural Gas Market
    T + 33 1 73 03 96 24
    gas@powernext.com

    T +33 1 73 03 96 10 (Paris)
    powerspot@epexspot.com

     

    Intraday Market Power (EPEX SPOT)

    T +49 341 2156-234 (Leipzig)

    T +33 1 73 03 77 00 (Paris)

    powerspot@epexspot.com

     

    Derivatives Market

    T +49 341 2156-222*

    trading@eex.com

    Derivatives Market
    T +49 341 2156-222*
    trading@eex.com

    Natural Gas Market
    T + 33 1 73 03 96 24*
    gas@powernext.com


    Hotlines

    Derivatives Market
    T +49 341 2156-222*
    trading@eex.com

    T +49 341 2156-560
    surveillance@eex.com

    Customer Care (EEX & ECC Customer Support)
    T +33 1 70 36 33 42
    membership@eex.com

    Member Readiness- Exchange Membership Services (EEX - Technical requests)
    T +49 341 24680-261
    membership@eex.com

    Member Readiness- Exchange Membership Services (EPEX Spot)
    T +49 341 24680-261
    membership@epexspot.com

    Member Readiness – ECC Membership Services 
    T +49 341 24680-261
    memberreadiness@ecc.de

    Member Readiness – Customer Due Diligence and KYC
    T +49 341 24680-261
    memberreadiness@ecc.de

     

    T +49 341 2156-300
    presse@eex.com

    Guarantee of Origin (Admission & Operations)
    T +33 1 73 03 96 28 (recorded line)
    go-elec@powernext.com

     

    Capacity Registry Operations for RTE
    T +33 1 70 36 17 20
    support@rega-rte.fr

     

    Certificats d’économies d’énergie
    +33 1 73 03 96 26
    cee-support@powernext.com

     

    NEHS
    T +49 69 211 15 566
    nehs-admission@eex.com

    Leipzig
    T +49 341 2156-555
    sales@eex.com

    London
    T +44 207 862 7555
    sales@eex.com

    T +49 341 2156-248
    training@eex.com


    Please find below an overview of EEX contacts.

    Team

    Portrait of Accounting, Billing & Tax

    Accounting, Billing & Tax

    Team

    Portrait of Sascha Siegel

    Sascha Siegel

    Head of Agricultural Commodities

    Portrait of Boards & Committees

    Boards & Committees

    Team

    Portrait of Marketing

    Marketing

    Team

    Portrait of Website

    Website

    Team

    Portrait of Press

    Press

    Team

    Portrait of Controlling

    Controlling

    Team

    Portrait of Peter Reitz

    Peter Reitz

    Chief Executive Officer

    Portrait of Heike Berger

    Heike Berger

    Executive Assistant to the Chief Executive Officer

    Portrait of Steffen Köhler

    Steffen Köhler

    Chief Operating Officer Managing Director Exchange

    Portrait of Anja Voigt

    Anja Voigt

    Executive Assistant to the Chief Operating Officer

    Portrait of Anja Kießling

    Anja Kießling

    Chief Financial Officer

    Portrait of Jana Böttcher

    Jana Böttcher

    Executive Assistant to the Chief Financial Officer

    Portrait of Jens Rick

    Jens Rick

    Chief Information Officer

    Portrait of Stefanie Hörning

    Stefanie Hörning

    Executive Assistant to the Chief Information Officer

    Portrait of Facility Management & Office Procurement

    Facility Management & Office Procurement

    Team

    Portrait of Alexandra Philippe

    Alexandra Philippe

    Head of Customer Care

    Portrait of Yoanna Ducheva

    Yoanna Ducheva

    Customer Care Officer - Exchange

    Portrait of Emilie Guibé

    Emilie Guibé

    Customer Care Officer - Registries

    Portrait of Elodie Isse

    Elodie Isse

    Customer Care Officer – Registries

    Portrait of Anibal Juarez

    Anibal Juarez

    Customer Care Officer – Exchange

    Portrait of Giacomo Sandrini

    Giacomo Sandrini

    Customer Care Officer - Exchange

    Portrait of Markus Vorbeck

    Markus Vorbeck

    Director Group Human Resources

    Portrait of Nadin Eckhardt

    Nadin Eckhardt

    Recruitment Specialist

    Portrait of Kristin Rammler

    Kristin Rammler

    Recruitment Specialist

    Portrait of Manon Samot

    Manon Samot

    HR Business Partner Paris

    Portrait of Michael Schur

    Michael Schur

    Recruitment Specialist

    Portrait of Richard Wilson

    Richard Wilson

    MD and Head of Sales Europe | INCUBEX

    Portrait of Sam Johnson-Hill

    Sam Johnson-Hill

    Executive Director | INCUBEX

    Portrait of Rebecca Eaton

    Rebecca Eaton

    Sales Analyst | INCUBEX

    Portrait of Louise Croucher

    Louise Croucher

    Executive Director | INCUBEX

    Portrait of Market Data Services - Data Sales and Customer Care

    Market Data Services - Data Sales and Customer Care

    Team

    Portrait of Market Data Services - Transparency Services

    Market Data Services - Transparency Services

    Team

    Portrait of Wolfgang Treber

    Wolfgang Treber

    Director Market Operations

    Portrait of René Kozlowski

    René Kozlowski

    Expert Market Operator

    Portrait of Sandra Naumann

    Sandra Naumann

    Senior Market Operator

    Portrait of Andrea Friedrich

    Andrea Friedrich

    Head of Developed Power Markets & Global Commodities

    Portrait of Sebastian Flegel

    Sebastian Flegel

    Expert Market Operator

    Portrait of Enrico Görtz

    Enrico Görtz

    Market Operator

    Portrait of Richard Handschuh

    Richard Handschuh

    Market Operator

    Portrait of Lidia Hoffmann

    Lidia Hoffmann

    Senior Market Operator

    Portrait of Florian Mättig

    Florian Mättig

    Market Operator

    Portrait of Kristin Mühne

    Kristin Mühne

    Market Operator

    Portrait of Stefanie Schramme-Niemann

    Stefanie Schramme-Niemann

    Market Operator

    Portrait of Anja Schulz

    Anja Schulz

    Senior Market Operator

    Portrait of Matthias Taubert

    Matthias Taubert

    Expert Market Operations

    Portrait of Phil Wetzel

    Phil Wetzel

    Market Operator

    Portrait of Nico Wölfer

    Nico Wölfer

    Head of Environmental & Emerging Power Markets

    Portrait of Merit Binder

    Merit Binder

    Senior Market Operator

    Portrait of Christian Plum

    Christian Plum

    Senior Market Operator

    Portrait of Simon Schäfer

    Simon Schäfer

    Senior Market Operator

    Portrait of Dirk Seidl

    Dirk Seidl

    Senior Market Operator

    Portrait of Simon Daniell Albrecht

    Simon Daniell Albrecht

    Market Operator

    Portrait of Valerija Gottselig

    Valerija Gottselig

    Market Operator

    Portrait of Emily Niebuhr

    Emily Niebuhr

    Market Operator

    Portrait of Alexander Pliquett

    Alexander Pliquett

    Market Operator

    Portrait of Jannis Schoppen

    Jannis Schoppen

    Market Operator

    Portrait of Othniel Ubam

    Othniel Ubam

    Market Operator

    Portrait of Daryn Yeltay

    Daryn Yeltay

    Market Operator

    Portrait of Johannes Amlung

    Johannes Amlung

    Market Operator Mid-Office

    Portrait of Lucie Chen

    Lucie Chen

    Senior Market Operator

    Portrait of Victor La Cognata

    Victor La Cognata

    Senior Market Operator

    Portrait of Xavier Denis

    Xavier Denis

    Senior Market Operator

    Portrait of Georges Grilo

    Georges Grilo

    Market Operator

    Portrait of Thomas Bergerhoff

    Thomas Bergerhoff

    Head of Market Operations Mid-Office

    Portrait of Alexander Martin Brang

    Alexander Martin Brang

    Market Operator Mid-Office

    Portrait of Marie-Therese Kapphahn

    Marie-Therese Kapphahn

    Senior Market Operator Mid-Office

    Portrait of Jens Kresse

    Jens Kresse

    Senior Market Operator Mid-Office

    Portrait of Michael Schmieg

    Michael Schmieg

    Senior Market Operator Mid-Office

    Portrait of Daniel Stefanik

    Daniel Stefanik

    Market Operator Mid-Office

    Portrait of Anje Stiers

    Anje Stiers

    Head of EU Representative Office

    Portrait of Daniel Wragge

    Daniel Wragge

    Director Political & Regulatory Affairs

    Portrait of Lukas Demange

    Lukas Demange

    Policy Advisor

    Portrait of Robert Gersdorf

    Robert Gersdorf

    Expert Political & Regulatory Affairs

    Portrait of Ellen De Vocht

    Ellen De Vocht

    Senior Political & Regulatory Affairs Officer

    Portrait of Stefan Kowanda

    Stefan Kowanda

    Expert Political & Regulatory Affairs Officer

    Portrait of Tammo Schwier

    Tammo Schwier

    Political & Regulatory Affairs Officer

    Portrait of Projects & Change Management

    Projects & Change Management

    Team

    Portrait of Reporting Services

    Reporting Services

    Reporting Services

    Portrait of Rade Baždar

    Rade Baždar

    Sales Manager South-Eastern Europe | PXE

    Portrait of David Ritchie

    David Ritchie

    External Consultant | Sales US Markets

    Portrait of Anders Juul Cassoe

    Anders Juul Cassoe

    Senior Sales Manager

    Portrait of Norbert Anhalt

    Norbert Anhalt

    Head of Sales Germany

    Portrait of Maria Ziesche

    Maria Ziesche

    Head of Sales Environmentals

    Portrait of Tim Greenwood

    Tim Greenwood

    Director Sales and Managing Director Exchange

    Portrait of Susann Just-Marx

    Susann Just-Marx

    Head of Sales Clearing, Training & Education

    Portrait of Tanja Listner

    Tanja Listner

    Senior Sales Manager Environmental Products

    Portrait of Tobias Lucht

    Tobias Lucht

    Senior Sales Manager

    Portrait of Johanna Hoffmann

    Johanna Hoffmann

    Sales Manager

    Portrait of Roman Zyuzev

    Roman Zyuzev

    Senior Sales Manager

    Portrait of Nicky Chalkley

    Nicky Chalkley

    Head of Sales Clearing

    Portrait of Marianne Hocking

    Marianne Hocking

    Senior Sales Manager

    Portrait of Kahn Kennedy-Smith

    Kahn Kennedy-Smith

    Senior Sales Manager for Broker relations

    Portrait of Kingsley Kennedy-Smith

    Kingsley Kennedy-Smith

    Senior Key Account Manager Gas

    Portrait of Alan Lun

    Alan Lun

    Senior Account Manager ISV

    Portrait of Chris Macaree

    Chris Macaree

    Head of Sales Power Derivatives UK

    Portrait of Dan Willis

    Dan Willis

    Account Manager ISV

    Portrait of Holly Wood

    Holly Wood

    Clearing Sales Manager

    Portrait of Alvaro Reyes Diaz

    Alvaro Reyes Diaz

    Senior Sales Manager

    Portrait of Flavia Garcia Travadela

    Flavia Garcia Travadela

    Sales Manager

    Portrait of Carlos Miguel Urro

    Carlos Miguel Urro

    Senior Sales Manager

    Portrait of Roberta Carinelli

    Roberta Carinelli

    Senior Sales Manager Southern Europe

    Portrait of Claudia Gerotto

    Claudia Gerotto

    Head of Sales Global Commodities

    Portrait of Maurizio Mappelli

    Maurizio Mappelli

    Head of Sales Southern Europe

    Portrait of Giuseppe Vallefuoco

    Giuseppe Vallefuoco

    Senior Sales Manager Southern Europe

    Portrait of Emilien Bobbé

    Emilien Bobbé

    Head of Sales Gas

    Portrait of Paul Fleury

    Paul Fleury

    Key Account Manager

    Portrait of Jamel Hadaoui

    Jamel Hadaoui

    Senior Key Account Manager for Natural Gas

    Portrait of Ruben Mamou

    Ruben Mamou

    Expert Sales & Natural Gas Team Coordinator

    Portrait of Sophie Asseo Mouquet

    Sophie Asseo Mouquet

    Senior Key Account Manager for Natural Gas

    Portrait of Dina Lašová

    Dina Lašová

    Head of Sales and Customer Relations | PXE

    Portrait of Lukáš Melichar

    Lukáš Melichar

    Power Sales / Market Operation | PXE

    Portrait of Tomáš Otáhal

    Tomáš Otáhal

    Gas Sales / Market Operations | PXE

    Portrait of Bob Takai

    Bob Takai

    External Consultant | Sales Japanese Markets

    Portrait of Levente Lukács

    Levente Lukács

    Key Account Manager

    Portrait of Orsolya Schüszler

    Orsolya Schüszler

    Key Account Manager

    Portrait of Zuzanna Barzcyk

    Zuzanna Barzcyk

    Sales Manager Poland | PXE

    Portrait of Training & Education

    Training & Education

    Team